COMMUNICATION UNDER PRESSURE

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A weekly newsletter on high-stakes communication — drawn from 27 years in operating theatres, military medicine, and hospital leadership. One story. One pattern. One thing you'll use. 

 

Each piece below began as a newsletter issue — and earned a permanent home here.
I Told You Sukhi's Story. I Wasn't Ready to Tell You All of It.
2026-05-13 09:39 I told you Sukhi's story. I wasn't ready to tell you all of it. One soldier. Eight communication failures. One framework that could have prevented every one of them.
Not Documented. Not Done.
2026-05-05 14:01 A postoperative patient. A missing chart. And a piece of technology that changed everything — but couldn't answer the one question that mattered most.